LA28 AMP SI · Pricing Configurator
SOW 4B · Cost Matrix v02
Select the analytics and support options that fit your deployment. Setup costs and monthly commitments update in the summary panel as you go.
Service Contract
Always Included
On-Call Maintenance
Up to 10 hrs/month of design/development at a flat rate. Covers unforeseen updates required to maintain expected operation due to changes in Horizon's technology layers, hosting, or third-party software outside of is+at's control. Includes priority resource assignment to minimize disruption to Preview, Auction, and Post-Auction rounds.
Setup
$0
Monthly
$3,500
Analytics Add-ons
Select Any · One-Time
✓
Option A
Live Auction Monitoring Dashboard
Live-view dashboard for internal users during active auction rounds. Displays up-to-latest-bid status: winning bid Partners and Media Operators, sold/unsold inventory counts, active yield reporting, and round progression. Doubles as the final reporting dashboard at close of each round.
Setup$8,500
Monthly$0
✓
Option B
Additional Metrics Reporting
Extends core post-auction reporting with: bid count per unit and aggregate (segregated by Partner), bid frequency curve showing distribution of bids over time, and bid participation rate — active bidders vs. registered users permissioned per phase.
Setup$4,175
Monthly$0
✓
Option C
Media Operator / Venue Live Monitor
Live-view dashboard scoped to Media Operator and Venue users, showing up-to-latest-bid status on their inventory during active rounds. Complements (but does not replace) the CSV end-of-round report that serves as the final contractual record.
Setup$1,250
Monthly$0
✓
Option D
Software Performance Reporting
Real-time performance monitoring for internal users and is+at support staff. Tracks: session count (total and per Partner), average sessions per user, average session duration, screen depth per session, and feature usage rates across key Planning and Auction UI elements.
Setup$2,500
Monthly$0
Customer Support
Select Any Combination
✓
Option 1
Video Tutorials
Short-form videos demonstrating key AMP SI features for Partner and Media Operator/Venue representatives, with voiceover guidance. Produced once as a one-time deliverable. Serves as the foundational self-service support layer and integrates into the Option 2 knowledge base.
Setup$10,000
Monthly$0
✓
Option 2
Chatbot + FAQ
Always-on AI chatbot (e.g., Zendesk) with a dynamic FAQ knowledge base, keyword search, and context-aware help articles surfaced automatically during user interaction. Setup includes implementation and configuration. Monthly covers platform licensing and ongoing management.
Setup$1,500
Monthly$1,195
✓
Option 3
Email Support
"Contact Support" escalation from chatbot and self-documentation areas. Dedicated support email address. SLA: guaranteed 2-hour response during 9am–5pm M–F Planning and Live Auction windows. Full ticket tracking from incidence report through resolution.
Setup$950
Monthly$3,050
✓
Option 4
Live Phone Support
U.S. domestic 800 number staffed by is+at technical specialists. SLA: guaranteed 1-hour response or queue/callback option during 9am–5pm M–F service windows. Scheduled callback available for calls received outside SLA hours.
Setup$2,500
Monthly$5,250
Your Configuration
One-Time Setup
$0
Billed Aug 2026
Per Month
$3,500
Recurring rate
Total Commitment
$45,500
Setup + 13 active months
Active Months
Toggle off months where recurring support isn't needed. August is always on — setup + first month's recurring.
Line Items
Service Contract
$3,500/mo
Active months
13 of 13